Mumbai: Like every other field, the dominance of technology is also visible in the insurance field. Many such AI tools have come into the market which have made the work of insurance advisors as well as customers easier. Many companies are manufacturing these tools and many companies are using them in a better way and providing A-One facilities to the customers. PB Partners is also one of them.
Maharashtra based company PB Partners has launched such tools of POSP model which are being used by both insurance advisors and customers. On one hand, these tools are making the work of insurance advisors easier and on the other hand, they are providing personalized convenience to insurance customers. Due to which insurance coverage is also increasing.
Lack of awareness in underprivileged areas
In the last few years, there has been a lot of change in the way insurance is purchased in the state. The insurance landscape in the state is changing due to greater awareness, smoother customer service, and increased trust. PBPartners, the brand under Policy Bazaar Insurance Brokers, is playing a key role in these changes. In the last three years, we have expanded significantly in Maharashtra and are providing customer support at every step of the entire process from insurance issuance to claim taking.
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According to Dhruv Sarin, Co-Founder of PBPartners, one of the main challenges in increasing insurance coverage is the lack of awareness in underserved areas. However, with our POSP model, our advisor partners are able to provide complete support to customers in online search and offline purchase. This is why we are in a strong position in Maharashtra. We have more than 10,000 advisors working in the state. Cities like Mumbai, Thane, Nashik, Pune and Nagpur are performing the best.
Keeping pace with new trends
PBPartners aims to transform advisors into successful micro entrepreneurs and expand insurance coverage in Maharashtra and beyond. They enable them to keep pace with new industry trends and gain product knowledge by providing them with regular training. Additionally, their learning and development team conducts workshops to improve soft skills like relationship management, communication, time management, problem solving, and leadership.
Claiming process simplified with AI
There is in-house AI functionality like PB Inspect which makes the claim process very simple from the client and advisor partner point of view. Additionally, under this innovative program, the best performing advisor partners receive LMC Coins. The LMC Coins collected in this system get accumulated in the PBPOne dashboard where the advisor can view his performance on a monthly basis.
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