Ranchi: Coal dispatch has come to a standstill due to a technical glitch in CCL’s central server. Efforts were being made to repair it till Saturday evening. There was a problem with the server late Friday night. Dispatch is not happening since then. Due to this the company is incurring a loss of crores of rupees. Coal is not being supplied to customers. It was repaired late Saturday night.
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The system of manual billing has been stopped in Coal India companies. When the coal from the mine goes to the weighing house for dispatch, an online bill is generated as soon as it is weighed from there. This happens through sap. Its complete control is in the central server. The customer also receives a copy of the bill through mail. The customer comes to know that his coal has been dispatched. Information about weight and price of coal is also available. CCL is using the software of a Chandigarh company. A virus has entered the software of this company.
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CCL CM D NK Singh said that there was some technical fault in the server late on Friday night, due to which the dispatch was affected. It was rectified late Saturday night. Now dispatch has started in all areas. CCL has set a target of dispatching about 3.2 lakh tonnes of coal every day. On an average, 2.3 to 2.5 lakh tonnes of coal is being dispatched. The company has set a target of dispatching 71.92 lakh tonnes of coal so far. In comparison, the company has dispatched only about 46.52 lakh tonnes of coal so far.
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