Current Generation Of Gen Z Trusts AI More Than ‘Biased’ Managers

There are many differences that we have observed in the lifestyle and choices of GenZ’s as compared to their previous generations.

Gen Z’s Preference for GenAI: Embracing Technology and Shaping the Future of Work

In the new addition to the differences, there is yet another difference that has emerged from recent studies. As per the reveals ‘The GenAI Gap: GenZ & the Modern Workplace’ report released by upGrad, more than half (56%) of Gen Z professionals prefer consulting Generative AI (GenAI) over their managers. The reason behind this belief are GenAI’s constant accessibility and perceived impartiality.

As per the study that analysed over 3500 responses of 3,500 Gen Z professionals (individuals born between 1997 and 2012) and 1,000 HR leaders, it is highlighted in the results the keenness that this tech-savvy generation have in integrating GenAI into their daily workflows.

Notably, as many as 73 per cent of Gen Z professionals already use GenAI in their tasks, with 72 per cent relying on its outputs with minimal edits.

While 77 per cent perceive GenAI as a gateway to new career opportunities, 54 per cent express concerns about inadequate organisational guidelines, reflecting the need for clearer AI policies and better training programs.

The relation is not just one-way but there prevails a mutualism, since Gen Z are 3 times more concerned about the ecological impact of GenAI, as compared to the organizations.

Despite job security concerns, 65 per cent of respondents feel neutral to optimistic about the technology, indicating their readiness to embrace AI-driven innovation.

Gen Z’s Embrace of AI Highlighted by upGrad CEO, Urging Organizations to Implement Supportive Policies and Training

As per the CEO of upGrad Enterprise, Srikanth Iyengar, “GenZ is embracing AI but there is an urgent need for organisations to establish supportive policies and implement targeted training.”

However, there are still gaps. Only 21 % of HR leaders trust GenAI for regulatory training, and 52 per cent of Gen Z respondents report insufficient workplace training programs. Commenting on the findings, Srikanth Iyengar, CEO of upGrad Enterprise, emphasized the urgency for organisations to establish supportive policies and offer targeted training to harness GenAI’s potential.

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