Preparations for major changes in India Post: Government’s plan for speedy service and digital focus

The central government is preparing for a comprehensive business process re-engineering (BPR) of India Post, which aims to make the country’s largest postal system digital, faster and more service-oriented. Communications Minister Jyotiraditya Scindia gave this information during the question hour in the Lok Sabha. Scindia said that the government wants the services of India Post to not only be more prompt but also to become completely modern and technically better as per the needs of the citizens.

The minister said that there are more than 1.64 lakh post offices across the country and in the last 11 years, the Modi government has continuously expanded and modernized this network. According to Scindia, as part of the re-engineering process, India Post will be equipped with best-in-class automation. He claims that these changes will pave the way for India Post to become the world’s top logistics carrier.

The Minister said that this entire reform package is being prepared to increase the speed of delivery, make services reliable and ensure easy access to digital facilities to every citizen of India. This initiative of the government is being considered a big step towards transforming the traditional postal services into a completely modern structure.

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