Singapore Airlines (SIA) planes sit on the tarmac at Singapore Changi Airport, March 3, 2016. Photo by Reuters
About 380 passengers on two Singapore Airlines flights to Singapore, one from New York and the other from Istanbul, were stranded for two days due to adverse weather conditions and technical issues.
Flight SQ21 with 151 passengers onboard, scheduled to depart New York on Dec. 14, was delayed twice and eventually rescheduled to Dec. 16 while flight SQ391 with 229 passengers, which was due to leave Istanbul on Dec. 12, was delayed until Dec. 14, The Straits Times reported.
Singapore Airlines said the New York-Singapore flight was delayed due to adverse weather conditions and a temporary runway closure for de-icing.
According to New Jersey-based broadcaster News 12nearly 500 flights at the airport were delayed and more than 200 were canceled on Dec. 14 following the first significant snowfall of the season.
Singapore Airlines said all 151 passengers on its flight from New York disembarked and were provided with assistance, including meal vouchers and overnight hotel accommodation, Mothership reported.
However, it was delayed again due to a fault in the airport’s baggage handling system and a technical issue involving the Airbus A350-900 ultra-long-range aircraft’s nose wheel.
The flight finally arrived in Singapore at about 4:40 p.m. on Dec. 17.
The carrier said the Istanbul-Singapore flight on Dec. 12 was delayed due to a technical issue involving the aircraft’s flaps.
All affected passengers were given updates and assistance, including meal vouchers and overnight hotel accommodation.
The flight then departed Istanbul on Dec. 14 and arrived in Singapore the same day.
Singapore Airlines has often been voted one of the world’s best airlines by international travel magazines.
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