Weekly Business Updates: From Zomato’s Veg Mode Controversy to Nifty 50 Rebalancing

The biggest low-cost airline in India, IndiGo Airlines, is under investigation after a passenger’s widely shared grievance regarding a five-hour delay on a January 6 flight from Kolkata to Chennai. One of the passengers, Ritham Bhattacharjee, posted a video of a heated argument with cabin workers on LinkedIn. He pointed out the discomfort experienced by customers who were held on board during the delay without adequate communication and accused the airline of being unprofessional. Discussions over airline accountability and customer service standards have been rekindled by the post, and many people are calling for aviation authorities to enforce more stringent rules in order to safeguard the rights of passengers.

Credits: Mint

Zomato Sparks Outrage Over Rs 2 “Veg Mode” Fee

Popular food delivery platform Zomato has drawn ire from customers, particularly vegetarians, for charging a Rs 2 fee for its “Veg Mode” filter. Rohit Ranjan, a LinkedIn user, brought attention to this fee, arguing it unfairly targets vegetarians. The revelation has fueled debates about fairness and corporate practices, with critics accusing Zomato of exploiting user preferences for profit. While some users support the filter as a useful feature, others see it as discriminatory and a breach of customer trust. The controversy underscores the need for transparent pricing in the increasingly competitive food delivery market.

Pocket FM Lays Off 75 Employees Amid Restructuring

Pocket FM, the rapidly growing audio series platform, has announced its second wave of layoffs in six months, letting go of 75 employees. This follows the October 2024 layoffs and the termination of 200 contracted writers in July. The company has attributed these decisions to a broader reorganization strategy aimed at optimizing expenses and achieving profitability. While the layoffs reflect the challenges of operating in a competitive market, they also raise concerns about job security in the tech-driven media space. Pocket FM remains committed to its long-term vision but faces the delicate task of balancing growth with workforce stability.

Startup Funding News: From Ultrahuman to Pocket FM

Credits: Inc42

Silicon Valley CEOs Bid for London Cricket Team in The Hundred

With their audacious plan to buy a London-based cricket team in The Hundred, England and Wales’ modernized cricket league, a group of Silicon Valley CEOs is creating a stir. The firm has made an offer of about £80 million ($97 million) to buy either London Spirit or Oval Invincibles, the two top teams, according to Bloomberg. This action demonstrates cricket’s increasing popularity throughout the world and suggests a possible change in the way the sport is funded and promoted. If this agreement is effective, it may open the door for more funding from IT giants and expand cricket’s appeal internationally.

Nifty 50 Rebalancing: Jio Financial and Zomato Expected to Join

The semi-annual rebalancing of India’s benchmark Nifty 50 index, slated for March 2025, is set to include Jio Financial Services Ltd. and Zomato Ltd., according to a JM Financial forecast. Conversely, Britannia Industries Ltd. and Bharat Petroleum Corporation Ltd. (BPCL) are expected to exit the index. These changes reflect shifting market dynamics and the growing prominence of new-age companies. For investors, this rebalancing offers fresh opportunities and risks. While inclusion in the index can boost a company’s stock value and liquidity, exclusion often results in reduced investor interest, affecting the overall market perception of the impacted firms.

Zomato gets show cause notice over alleged GST liabilities worth ₹401.7 crore

Credits: Hindustan Times

Zepto Faces Allegations of Pricing Discrepancies on Different Devices

Zepto, a popular quick-commerce platform, is under fire after Bengaluru-based Instagram user Pooja Chhabda exposed alleged pricing discrepancies on the app. Chhabda claimed that prices for the same grocery items varied significantly depending on whether the app was accessed via an iPhone or an Android device. Her findings, shared widely on social media, have sparked heated debates about fairness and transparency in e-commerce. Critics argue that such practices, if true, undermine consumer trust, while others call for regulatory intervention to address potential exploitation. Zepto’s response to these allegations will likely shape its reputation in the competitive quick-commerce sector.

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