India's Consumer Protection Authority (CCPA) has issued a notice to Apple Inc. after a surge in consumer complaints regarding iPhone performance issues following the release of iOS 18+ update. Action has been taken against. Consumer Affairs Minister Prahlad Joshi made this announcement through X.
Joshi noted that the CCPA has reviewed complaints filed through the National Consumer Helpline: “After examining the consumer complaints, the Department has issued a notice to Apple through the CCPA, seeking a response on the matter. Has been.”
Apple asked to clarify
Apple has been asked to clarify technical issues some iPhone users are experiencing after a recent software update. According to PTI, complaints about performance issues have been reported to the National Consumer Helpline.
The notice adds to the growing regulatory scrutiny of Apple's operations in India, an important market for smartphone makers. Last year, the central government also issued a warning to some Apple users about two software vulnerabilities, highlighting the “high risk of unauthorized access, data theft or control over the affected systems by hackers.”
Apple Store app for India
Apple launches Apple Store app in India
Apple has launched the Apple Store app in India that offers a personalized shopping experience for users. The app, which is now available for Apple customers in the country, offers customized recommendations to make browsing and shopping easier.
The launch is an important part of Apple's plan to strengthen its presence in India, especially to boost growth in smaller cities and towns. The app works with physical flagship stores opening in Mumbai and New Delhi in 2023. Apple has also announced plans to open more stores in Bengaluru, Pune, Delhi NCR and Mumbai in the near future.
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