Railway New Rule: Want ticket from station counter? So now it will be necessary to give OTP, know this new rule of Railways
News India Live, Digital Desk: We all know that getting a confirmed train ticket in India is no less than fighting a war. Especially when it is festival season or holidays, people sleep at the station all night long to get Tatkal tickets. But the most annoying thing is when we stand in the queue and agents or some clever people cheat and take away all the tickets. To stop this fraud, Indian Railways has now implemented such a ‘Masterstroke’ rule, which is going to provide great relief to the common passenger. The news is that now the OTP (One Time Password) based system is being made more strict and mandatory for taking or canceling tickets from the Railway Reservation Counter (PRS Counter). Let us understand in simple language how this new rule will work and how it will benefit you. Why was OTP made mandatory? What used to happen till now? While booking tickets at the counter, people used to write any mobile number in the form. Brokers often took advantage of this and blocked tickets with fake numbers. But now this will not work. The objective of Railways is clear, “Only those who are genuine passengers or those who are standing in the queue should get tickets.” This new system will directly hit the black marketing of tickets. How will this rule work? When you go to book tickets at the reservation counter of the station, the process will be like this: Correct Number: You will have to give the clerk the mobile number that you have. OTP: As soon as the clerk enters your number in the system, an OTP (password) will immediately come on your phone. Verification: You will have to tell that OTP to the clerk. The ticket will be printed only when the clerk fills it in the system. The same rule will be applicable for ticket cancellation (refund) also. So that no other person can cancel your ticket and grab the money. No more brokers. The biggest impact of this rule will be on those agents who used to issue tickets through fake software or jugaad. Since every ticket will now require a live mobile and OTP, their fraud will be caught. Railway officials say that this will bring transparency in the system and those who stand in the queue for hours, waiting for their turn, will have increased chances of getting a confirmed seat. Advice for passengers: Now whenever you go to the station to buy a ticket, take special care of these two things: Take your mobile phone with you. Make sure that It should have balance/network so that SMS can be received. If you forget the phone at home, it will be difficult to get the ticket from the counter. This step of Railways is certainly a bit strict, but it is in favor of common passengers like us. Hopefully, now the “hope” of getting the ticket in “Tatkal” will increase a little more!
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