Muscat no longer world’s leading airport for customer experience

By Hoang Vu   &nbspDecember 11, 2025 | 04:11 pm PT

Muscat International Airport in Oman. Photo courtesy of the airport

Muscat International Airport in Oman has lost the title of “World’s Leading Airport for Customer Experience” to Hong Kong International Airport at this year’s World Travel Awards.

Previously, it held the title for three consecutive years.

Covering more than 2,000 hectares, Muscat International Airport is located in Seeb, approximately 32 km from Oman’s historic city and capital Muscat, within the Muscat metropolitan area.

The airport offers flights to several regional destinations, as well as intercontinental services to Asia, Africa, and Europe.

Hong Kong International Airport spans 1,900 hectares and has been operational since 1998 and has recently upgraded its services and infrastructure to enhance the quality of passenger service.

The World Travel Awards, established in 1993, recognize excellence in the travel and tourism industry and are often referred to as the “Oscars of the travel industry.”

These annual awards are determined by votes from both travel industry professionals and the public.


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