After the recent thousands of flight cancellations on Indigo Airlines, DGCA has now taken a strict stance and suspended four flight operation inspectors. These officials are accused of continuously ignoring safety rules and operation protocols, which had a direct impact on passenger journeys. On December 5, Indigo had canceled a record of more than thirteen hundred flights in a single day, leaving thousands of passengers stranded and creating panic across the country.
DGCA has now appointed a special team at IndiGo’s headquarters which will prepare daily reports on the airline’s flight operations, refund process and security system. Investigation revealed that IndiGo was not able to ensure that pilots and crew followed the duty rules and due to this, flights kept getting canceled continuously. This situation not only troubled the passengers but the tourism sector also suffered huge losses.
IndiGo CEO Peter Albers has been summoned by DGCA to appear before him on Friday. A four-member team formed by the DGCA is looking into the roots of the massive operational failure at the airline. The team is deeply inspecting the status of flight operations, crew management, refund system and compensation given to passengers. Two officers have been permanently deployed at IndiGo’s corporate office to monitor cancellations on both domestic and foreign routes.
Senior officials of DGCA will conduct surprise inspection at 11 major airports of the country. These officers will visit the airport and investigate the actual operation status of IndiGo, on-time performance and complaints of passengers. Every team will have to send its report to DGCA Headquarters Delhi within 24 hours. This action is also important because IndiGo has been continuously canceling flights for the last one week.
Read Also:Gold Rate Today Why did gold become more expensive today after the Federal Reserve cut rates? Know the latest prices of Delhi and Mumbai.
Although the airline claims that its operations are gradually returning to normal, the DGCA report tells a different story. Cancellations were highest on December 5 and after that the number has gradually reduced, but the problems of passengers are not over yet. DGCA is now strictly monitoring the entire situation so that such negligence does not happen again in future.
Comments are closed.