Vi Prepaid Insurance: A First in Telecom Sector! Vi launches ‘Mobile Theft and Loss Insurance’ plan for prepaid customers

• Revolution in the telecom sector!
• Vi has introduced mobile insurance with prepaid recharge
• The claim process has also been simplified

Leading in India Telecom Company Vi has today made a big announcement for its prepaid customers. The company has both iOS (iOS) and Android (Android). For mobile Launched ‘Handset Theft and Loss Insurance Scheme’. This unique plan is being introduced for the first time in the telecom industry and will be available with select prepaid recharge packs. With this plan, Vi has filled a major gap in the telecom market. Most general insurance policies only cover ‘damage’ to the phone, but one of the biggest concerns for consumers is what to do if the phone is stolen or lost. This new plan of Vi protects customers against the risk of mobile theft or loss.

Big financial burden will be reduced

According to a May 2025 report by the Ministry of Statistics and Program Implementation (MoSPI), about 85.5 percent of households in India own at least one smartphone. According to an industry report, the handset insurance market is expected to reach $2.6 billion this year. The average cost of replacing a mid-range phone is usually between ₹20,000 to ₹25,000. If the phone is stolen or damaged, the customer has to bear this huge expense. Vi’s new plan will help save customers from these huge costs.

Economical prepaid packs and sum assured

Vi’s Handset Theft and Loss Insurance Recharge is the most cost-effective option for phone protection. This insurance cover is available with three different prepaid packs:

In all three packs, customers get insurance coverage of up to ₹25,000 in case of phone loss or theft, along with data benefits.

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Simple, cheap and digital process

Vi recognized the complex and costly processing problems of traditional insurance policies and came up with this new scheme to solve them.

• Economical: The insurance cost is directly included in the daily prepaid recharge pack. This does not impose a huge burden of insurance on the consumers.
• Easy Availability: The process of getting insurance is now as easy and accessible as recharge. Customers do not need to go to a different agent.
• Digital Claim Process: Vi has completely ‘digitalized’ the insurance claim process. By using available customer data, the need for paperwork is reduced and the customer gets help faster.

Other plans of Vi that add value to customers

“Handset Theft and Loss Insurance Plan” is another example of how Vi is creating a reliable and flexible digital experience that adds value to the services offered to its customers. Some of Vi’s other innovative plans include:

• Hero Unlimited Suite: Unlimited high-speed night data, weekend data rollover and additional data on demand.
• Super Hero/Nonstop Hero: 12 hours and 24 hours unlimited data offer respectively.
• V Max (Postpaid): Exclusive postpaid plan for families with data pool and option to opt for additional benefits as per need.

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