Withdrawal of cash from ATM becomes expensive, new fees of government bank creates panic among customers

The country’s largest public sector bank has created a stir in the financial world by announcing that it will impose additional charges on its customers for withdrawing cash from ATMs. The move may increase day-to-day small transaction costs for bank customers, and many will now be forced to rethink their financial plans.

New policy and its effects

The bank said that now additional charges will have to be paid on ATM transactions exceeding the prescribed number every month. This will impact small and medium customers, who mostly depend on ATMs for cash needs. According to the bank, this change has been made with the aim of reducing operational costs and promoting digital banking.

The bank official said, “We want customers to increase transactions through digital means, which will help them make payments in a convenient and secure manner. This change in ATM charges is part of our drive to attract customers towards digital payments.”

customer feedback

There was a mixed reaction among customers after this news. Some people called it a necessary change, so that the service of the bank remains better and permanent. At the same time, common customers say that the habit of cash and dependence on ATM for everyday needs is still high, and the increase in charges will affect their budget.

Customers are also expressing their concern over this decision on social media. Many people are suggesting that the bank should focus more on making digital transactions easier instead of increasing fees.

promote digital banking

Experts believe that with such a step the bank is moving towards promoting digital transactions. Transacting through UPI, net banking and mobile wallets is now becoming a more affordable and convenient option.

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