According to a new report by talent solutions firm CIEL HR, hiring demand in India’s e-commerce and quick commerce sector has grown rapidly in the last two years, registering a jump of **35%**. Total roles increase from **73,320** in 2023 to **approximately 98,750** in 2025**. This reflects a structural shift, as companies are now focusing on improving technology, platform strength, accuracy of delivery and AI-based customer experiences rather than just scaling rapidly.
The biggest jump has been seen in roles related to technology and engineering, which have increased **more than three times**. Software developers, DevOps engineers, solution architects and experts in artificial intelligence and machine learning are in high demand. There is also strong demand for experts in generative AI, large language models, natural language processing and computer vision; AI/ML professionals working in these areas earn **30–40% higher salaries** compared to traditional technology roles. Experienced experts in these fields can get a package of **up to ₹50 lakh per annum**.
Supply chain and delivery hiring has also increased by **25%**, with a strong focus on warehouse managers, inventory controllers and city operations leads. This becomes even clearer when we see that quick commerce platforms are expanding into Tier-2 and smaller cities while also prioritizing delivery efficiency.
The report states that the gig workforce in India has crossed the **12 million mark in 2025**, and is estimated to almost double to **23.5 million by 2030**. This workforce will accelerate ‘last-mile delivery’ and logistics in the region.
Among major cities, Bengaluru and Hyderabad remain the main hubs for technology and engineering roles, while Chennai is now making its mark for product and analytics related positions.
These findings highlight how e-commerce companies are investing in deeper capabilities and advanced digital skills to sustain their long-term growth amid intense competition and changing customer expectations.
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