Big relief for train passengers! These 5 free facilities are available during travel, you will be surprised to know –

Indian Railways: Lakhs of people travel in Indian Railways every day and keeping in mind the convenience of the passengers, Indian Railways provides many such services, about which very few people are aware. The special thing is that no extra fee is charged from the passengers for these facilities. Let us know about 5 major free facilities available during train travel.

1. Free medical facility
If a passenger’s health suddenly worsens during the journey, there is no need to panic. On informing the TTE or guard present in the train, immediate first aid arrangements are made. If needed, a doctor is also made available at the next station.

2. Free cleaning service
Now you do not need to worry about cleanliness in the train. Passengers can request for cleaning of their seat or coach through ‘Clean My Coach’ service. This facility is completely free and the cleaning staff arrives within no time.

3. Free bedroll (in AC class)
Facilities like blanket, bedsheet and pillow are provided free of cost to passengers traveling in AC coaches. No separate fee is charged for this, which makes the journey comfortable.

4. Free Wi-Fi (at selected stations)
Passengers get free Wi-Fi facility at many major railway stations of the country. By taking advantage of this, passengers can use the internet, which makes the journey even easier.

5. Complaint and Helpline Facility
In case of any problem during the journey, passengers can lodge a complaint through railway helpline number 139 or Rail Madad app. This service is completely free to use and instant support is provided.

Important information for passengers
Often, due to lack of information, passengers are not able to take advantage of these facilities. In such a situation, it is important to have information about these services before travelling, so that they can be used properly when needed.

Indian Railways is constantly adding new features to improve the passenger experience. In such a situation, next time you travel by train, take full advantage of these free services.