Not only oil, these 6 facilities are available for free at every petrol pump, if you ask for money, immediately complain here.

Free Facilities At Petrol Pumps in India: You must have got petrol or diesel filled in your car from a petrol pump at some point or the other. But do you know that at every petrol pump in the country, some free facilities are available for common citizens, which you can take advantage of? Often people think that only petrol and diesel are available at the petrol pump, but let us tell you that here you get 6 essential facilities absolutely free. The most important thing is that you are not charged any fee for this. If someone asks you for money for these facilities, you can complain about it and immediate action will be taken. Let us know about those 6 free features.

Checking the purity and quantity of oil

If you have any doubt about the quality of petrol or diesel, you can ask for it to be tested at the petrol pump. For this, the facility of ‘filter paper test’ is available. Also, if you feel that less oil has been given, you can also ask to check the quantity. This is your right and the pump operator cannot refuse it.

first aid facility

While walking on the road, minor injuries or accidents can occur at any time. In such a situation, it is mandatory to have ‘First Aid Kit’ at every petrol pump. In case of emergency, you can ask for ointment or necessary medicines from there, so that you can get first aid before reaching the hospital.

Emergency phone call facility

If your phone’s battery runs out on the way or there is no network and you have to make an important call to someone, then you can make a free call from the petrol pump. In case of emergency, petrol pump staff cannot stop you from using the phone.

washroom facilities

During travel, there is often a problem due to not getting a clean toilet. According to the rules, it is necessary to have a clean washroom at every petrol pump. The special thing is that to use it, it is not necessary for you to fill petrol from there. If the washroom is dirty, you can also lodge a complaint.

clean drinking water

There should be provision of pure drinking water for the general public at every petrol pump. When you feel thirsty, you can drink water from there or fill your bottle. No money can be taken from you even for this facility.

free air in tires

Even today, most people pay money to fill air in tyres, whereas this facility is completely free at petrol pumps. Whether you have taken oil from there or not, you can get air filled in the tires of your car for free.

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Where to complain?

• If any petrol pump refuses to provide these free facilities or asks for money for them, you can register your complaint on pgportal.gov.in.
• Apart from this, you can call the toll-free number of the concerned oil company or ask for the ‘complaint register’ kept at the pump.