New Delhi. The country’s largest airline Indigo is facing problems in online ticket booking. Some passengers are experiencing problems trying to search for flights or make new bookings on the airline’s website and app. At the same time, passengers are not able to see the schedule and fare.
“The system is experiencing intermittent problems,” the airline said in a post on Twitter. This may cause difficulty for some customers in using our online services.
Our teams are working to fix this issue as soon as possible. Web check-in is not possible on both the website and mobile app.
In the information related to the service, IndiGo said that currently there are some intermittent problems in our main reservation platform, due to which some customers may have difficulty in using our online services.
The airline said that our teams, along with our partners, are working on priority basis to fix this problem as soon as possible.
Customers who need immediate assistance with their travel can contact our Contact Center for assistance. Customers who are scheduled to travel later are advised to try using the website or app later. We apologize for this inconvenience and appreciate your patience and understanding.
It is noteworthy that IndiGo is India’s largest budget airline, which has more than 60 percent share of the domestic aviation market. The airline operates more than 2 thousand flights daily.