New Delhi, August 25 (IANS). Gen G's share in India's professional services sector has doubled, but the retention crisis is growing and one in two employees is looking for a new job. This information was given in a report released on Tuesday.
The Great Place to Work report found that nearly one in two employees are actively looking for a new job, while three in four are planning to leave their current company within the next 12 months.
The report also said that the willingness of employees to work beyond their formally assigned responsibilities continues to decline, while basic workplace conditions are improving.
“This decline reflects that while employees are accepting of modest improvements in workplace physical or infrastructure, they have yet to realize the broader systemic and cultural changes needed to foster long-term company loyalty and extra effort,” the company said in a study of more than 130 organizations with more than 1.1 lakh employees.
Gen G now constitutes 34 percent of the total workforce, up from 17 percent in 2023. This generation has a low tolerance for ambiguity regarding pay, recognition and promotion criteria and is quick to leave a job if expectations are not met.
Akshat Shah, Managing Director, Great Place to Work India, said, “Leaders in the professional services sector will have to redefine their employee engagement and retention practices and align with the individual expectations of a diverse workforce.”
According to the data, 86 percent of frontline managers and supervisors are actively looking for a new job, while among individual contributing employees the figure is 53 percent.
“These managers are acting as shock absorbers for the entire industry. They bear the combined burden of project delivery, customer demands and team care, while also being expected to seamlessly communicate organizational changes to employees,” the report said.
Nearly 6 out of 10 organizations are using Artificial Intelligence (AI) in their everyday operations. However, only 2 in 10 employees strongly agreed that they were adequately informed about the risks and benefits associated with these AI tools.
–IANS
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