WhatsApp is like a constant companion. Whether it's chatting with friends or urgent work at the office, Mater's messaging app is just around the corner. Now you can know the PF balance through WhatsApp. Find out how.
In fact, EPFO has taken major steps towards digital transformation to improve the experience of millions of its members. EPFO has launched an official WhatsApp channel. Now preparing to launch 'Hello Chatbot' service. Once this system is activated, there is no need to log in to the e-service portal or Umang app again and again. Get all essential information including PF passbook details by sending a simple message on WhatsApp. You just need to send 'hello' message for this.
Keep in mind that this EPFO AI chat will work automatically. By typing 'hello' the backend system will verify that the number from which you sent the message is from the mobile number registered with the UAN. A menu will appear on the screen only if the verification is successful. The most important feature of this process is that the AI chatbot will find the essential information directly from the EPFO database without any complex password or OTP. It will display on the screen in few seconds. Note that this service is available 24/7. In addition to the PF balance, you will instantly know the last five transactions in the account, claim status if you have applied for PF withdrawal, tracking if you have lodged a complaint.
It may be noted that the Center has recently announced the new 'Employees Provident Fund Scheme, 2026' which is expected to be beneficial for around eight crore EPFO subscribers in the country. The Center hopes to become simple, digital and customer-friendly. The new rules clearly state that the compulsory contribution of employees is applicable only up to the statutory salary limit, which is currently Rs 15,000 per month. This means that the mandatory EPF deposit remains at 12 percent of Rs 15,000, ie Rs 1,800 per month.