- Facebook and Instagram down on Monday morning
- After America, now the users in India are also suffering
- What exactly happened
Social Media: On Monday morning (September 21), Metta's social media platform, Facebook and Instagram Many users encountered problems while using it. News that both platforms have been shut down in America came out on Sunday. After this, users from other countries including India also reported problems. The website Downdetector, which tracks service outages, saw a sharp increase in complaints.
Problems with Facebook and Instagram
According to user complaints, Facebook and Instagram experienced varying degrees of problems. Some had trouble using the website, while others reported app and login issues.
Millions of people use Facebook and Instagram every day. Due to the sudden outage on the platform, users were trying to understand whether the problem was limited to their phone or internet connection or the entire service.
According to a report on Downdetector, a large number of users simultaneously reported problems with the service. However, these figures cannot be considered the actual number of affected users, as Downdetector's data is based on reports submitted by users.
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Complaints also surfaced in America
Facebook and Instagram received a large number of complaints in the US on Sunday. According to Reuters, more than 17,000 Facebook-related complaints had been filed in the US as of 9:11 p.m. Instagram also received more than 5,000 outage complaints.
After this, users from other countries including India also reported problems. This sparked a debate on social media over whether there was a widespread technical issue with Meta's platform. However, the effect of this problem may not be the same in different countries and users. For some the website may be up and running, while others may experience problems with the app or login.
What types of complaints are reported on Downdetector?
Downdetector tracks user complaints related to online services such as Facebook and Instagram. This allows us to see how many more problems are being reported at a particular time compared to a normal day.
Facebook complaints are filed under different categories like website, app and login. Instagram issues can also be reported separately such as app, login, feed, posting and website. A sudden increase in complaints may indicate that the service is experiencing more problems than usual. However, this does not determine how many millions or billions of users are actually affected.
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What did Meta say?
Meta did not immediately give an official reason for the disruption. Meta did not respond to a request for comment, according to Reuters. So, it is unclear what technical problem users faced in case of Facebook and Instagram. The company has not confirmed any server, network or other system issues.