CNAP Service: Now the name of the caller can be seen even without Truecaller, new facility will be available on mobile.

It may soon become easy to identify calls coming from unknown numbers on mobile. Telecom companies calling name presentation (CNAP) Preparations are underway to launch the facility. Under this, when a call is received, the name of the caller will be visible along with the number on the mobile screen. The purpose of this feature is to make identification of unknown calls easier and provide better information to customers. It has been said that no separate fee will be charged for this.

After the implementation of this feature in many cases to know the name of the caller truecaller Like dependence on third-party apps can be reduced. Although, Its availability will depend on the network and arrangement of telecom companies.

What is CNAP And how will it work??

CNAP The full form of is Calling Name Presentation. This is such a feature, In which the name associated with the identity of the caller can be shown on the mobile screen during the incoming call.

Department of Telecommunications (DoT) has given instructions to telecom companies to implement this facility. companies 4G And has tested it on networks with newer technology. 2G, 3G And its implementation on landline network has to be considered separately.

Number is not saved in mobile, The name can still be seen

CNAP The name visible on the screen will depend on whether the number is saved in the phone or not.

  • The number is saved in the contact list: The same name will appear on the screen, With which you have saved the number.
  • Home number is not saved: Name information can be found from the customer records of the concerned telecom company.
  • A call comes from a foreign number: on screen 'International Call' Can be visible.

In case of unknown number the accuracy of the name will depend on the records of the telecom company. Therefore, it is not necessary that the name appearing in every situation is correct.

What CNAP Fraud calls will be banned from?

CNAP With the help of this, customers can get convenience in identifying unknown calls., But this does not guarantee that fraudulent calls will be completely stopped. The name appearing on the mobile screen is not proof that the caller is actually the same person or that the call is secure.

So bank account information, otp, It is important to be wary of calls asking for passwords or other personal details. Also avoid transferring money or opening suspicious links on the request of any unknown person.

What will be the rules for business number??

Customers with business and bulk connections can get the option to show a preferred name for their identification. For this, the name concerned should be a registered trademark or GST It will be necessary to be registered as a trade name on the portal. Telecom companies will be able to change the name in their records only after investigation.

The purpose of this system is to make the identification of business related numbers more systematic., So that customers can get correct information during the call.

Provisions also made for privacy

Customers who have opted for Calling Line Identification Restrictions under the rules (CLIR) feature is activated, Them CNAP Will be exempted from. In such cases, the name of the caller will not be shown on the recipient's screen.

Other than thiscnap The system used for telephone calls also imposes restrictions on the preservation of identity information after the call ends. Along with maintaining the capacity of the network and database, telecom companies will also have to make arrangements for resolution of complaints.

When will the facility start??

According to the given information, this facility 1 Preparations are on to start from November. Although, When and on which network will this facility be available to customers, It is necessary to confirm this from the official announcement of the concerned telecom company.

overallcnap It may be easier to identify unknown calls coming to your mobile and in some cases truecaller Like the need for apps may be reduced. But this should not be considered a substitute for complete protection from fraud calls.

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