Increasing importance of smartphone
Nowadays smartphones have become an essential part of our daily life. Online shopping, banking, and office work require mobile phones. But, frequent spam calls and unwanted messages make the experience painful. Sometimes, calls come in asking for credit card offers or personal loans, and at times these messages may even be attempts at cyber fraud. In such a situation, the DND app of Telecom Regulatory Authority of India (TRAI) can be helpful for you.
Working of TRAI DND App
TRAI's DND, i.e. Do Not Disturb app, provides mobile users the facility to complain against unwanted commercial calls and messages. Through this, you can control advertising communications as per your choice and report telemarketers who violate the rules.
Choose as per your preferences
A feature of the TRAI DND app is that users can control the categories of business calls and messages as per their needs. For example, if you don't want offers related to real estate, education or tourism, you can set your preferences.
How to complain when a call is received despite DND
If you have activated DND service and still a telemarketer violates the rules, you can file a complaint through the app. For this, select the information of the concerned call or message and follow the given instructions.
How to use TRAI DND app
To use this app, first search for TRAI DND app in Google Play Store or Apple App Store of your smartphone. Check the developer and official identity of the app before downloading. After opening the app, enter the mobile number and verify through OTP.
Ways to avoid spam
TRAI DND app can help control unwanted business communications, but cyber security also requires extra vigilance. Do not open links coming from suspicious numbers and do not share financial information on unknown calls.