AI-Human Intelligence: Jobs Will Go, But Opportunities Will Grow; Cisco’s clear warning about AI

AI-Human Intelligence: Artificial intelligence (AI) will make humans irrelevant is a misplaced fear. The real success lies in combining human decision-making and machine-level automation, so advances can be made by leveraging human capabilities, said Jitu Patel, president and chief product officer of American technology company Cisco. In reality, the magic happens when you combine human intelligence and decision-making with the massive automation of AI. AI systems are advancing rapidly. From chatbots to autonomous agents that can make decisions on their own, these tools are designed to augment human capabilities, not replace them, Patel said.

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While increasing automation will change the nature of jobs and eliminate some roles, new industries and opportunities will also emerge, a senior Cisco executive said. Some jobs may disappear. Every job will change, but AI will create new industries that never existed before. While this will give us the opportunity to contribute to society in different ways, the notion that AI will displace humans is ultimately wrong. If AI is developed responsibly, it can enhance human potential, as humans have a natural desire to create, contribute and add value.

Human creativity is so deeply rooted that society cannot simply delegate its tasks to machines. Even if AI develops extraordinary capabilities over time, it will not lose the relevance of human contributions. The real debate is not how powerful AI will become, but whether humans will lose their value. Empathy, creativity and the tendency to contribute to society cannot be imitated by machines. AI can be trained to perform complex tasks, but the human desire for connection, care and decision-making is unique. While AI is in the workplace as a ‘digital colleague’, it will require human supervision and partnership to achieve optimal results, he said.

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It is a misconception that the advancement of AI will mean the end of human contribution to society. We should use AI for machine level capabilities. But, do it with a very human-centric approach. The world is currently in the second major phase of AI development. The first phase was chatbots, which were able to answer questions. ‘It felt like magic at first, but soon it started to feel normal. He said so. He used Waymo’s self-driving car as an example of the human ability to adapt. While riding in a driverless car for the first time may seem unusual, it becomes normal after a few tries. At the pace of technological change, human adaptation will also continue to accelerate, and what seems like science fiction today will soon become commonplace.