In a directive issued on Thursday, the department requested regional customs sub-departments to provide maximum facilitation and ensure same-day customs clearance for exported agricultural, forestry and fishery products, including outside regular working hours. They were also instructed to assign officers to process customs procedures and supervise export shipments during evenings, weekends and public holidays.
A durian in Can Tho City, Mekong Delta. Photo by Read/Manh Khuong |
The sub-departments were required to promptly resolve any issues arising during export customs clearance. Matters beyond their authority must be reported to the department without delay for guidance.
They must coordinate with warehouse and storage operators at border gates to arrange appropriate facilities for the storage and sorting of goods awaiting export, helping preserve the quality of agricultural, forestry and fishery products.
They were also instructed to regularly keep up with the progress of agricultural, forestry and fishery exports in their jurisdictions, provide timely information and recommendations to exporters using local border gates, coordinate closely with relevant authorities to regulate traffic and prevent congestion that could disrupt customs clearance.
They must maintain regular communication with customs authorities at corresponding Chinese border gates to promptly address issues arising during customs clearance, while keeping Vietnamese exporters informed of any changes to China’s customs management and inspection policies to ensure compliance.
For consignments that have already exited Vietnam but are denied entry into China, customs authorities were instructed to prioritize and expedite re-import procedures at the request of enterprises.
The department also strictly prohibited any acts of obstruction, harassment or unnecessary delays in customs clearance that could increase costs and cause losses for businesses.
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