From ticket booking to train timings, ‘Rail One’ is hard to come by in passenger facilities

Gone are the days of using separate apps to book express and local train tickets. Passengers can now buy tickets using an app. Not only that, from train tracking to booking food, reporting any complaints can all be done with the help of one app. From finding train rooms to platform ticketing has been brought under one roof. Railways has brought Rail One app. Railway officials claim that this app is much easier to use than the previous apps.

Railways said that starting from Rajdhani Express tatkal tickets to general platform tickets can be purchased using the Rail One app. Not only that, monthly season tickets can also be redeemed. This app will also work as live train status and PNR tracker. If the train is running late, the passengers can also know that information through the app. This app will inform in advance which train rooms will stop exactly. There are also e-catering facilities. If the food is ordered, the food will be delivered to the seat. Attention has also been paid to passenger safety. Complaints regarding medical assistance or cleanliness can also be reported directly using the rail-supported option.

Railways has also focused on reducing the complexity of using the Rail One app. Existing IRCTC or UTS users can use their old identity cards in the Rail One app. Once logged in, the 6-digit MPN or Biometric Face ID option is enabled. Once logged in, you can login using MPN or Face Biometric set later. This app also has wallet facility. Buy unreserved tickets using this app and get 3 percent discount or cashback. Rail claims that Rail-One is not just an app. This is a big step in digital transformation.