Indian Railways Will Shut Down UTS App From March 1: RailOne App To Be Used For Unreserved Tickets

Indian Railways is making a major change to how passengers book train tickets: the **popular UTS (Unreserved Ticketing System) mobile app will be shut down and replaced by a new unified platform called the RailOne app. Starting March 1, 2026all ticketing services for both reserved and unreserved journeys will gradually transition to RailOne, streamlining travel booking into a single application.

This shift is designed to simplify the ticket-booking experience, reduce confusion caused by having multiple apps, and offer passengers a more user-friendly and feature-rich platform to manage their entire journey digitally.

---

Why RailOne Is Replacing the UTS App

For years, Indian Railways offered multiple apps for different kinds of services — the UTS app for unreserved ticketing and a separate app for reserved bookings. While both were widely used, this dual-app ecosystem sometimes caused inconvenience for passengers who needed to switch between platforms.

RailOne is envisioned as a centralised all-in-one rail appwhere users can:

• Book reserved tickets
• Book unreserved tickets
• Access journey planning tools
• View live train status and PNR updates
• Make payments using UPI and digital wallets

By consolidating these features, Indian Railways aims to offer a cohesive booking experience — eliminating the need for passengers to remember which app to use for different ticket types.

What Will Change for Passengers

UTS App Shutdown

From March 1the existing UTS app will begin to wind down, and users will be encouraged to install RailOne before that date to avoid disruption in booking services. While the UTS app will not stop working abruptly, Indian Railways has made it clear that long-term support and future updates will be focused solely on RailOne.

RailOne’s Unified Ticketing

RailOne will allow passengers to book all categories of tickets — including reserved (like advance bookings for long-distance trains) and unreserved (daily travel and local trains) — from a single interface. This significantly simplifies the digital ticket-buying workflow for users of Indian Railways.

Seamless Payments and Wallet Integration

The new RailOne app will support digital payments, including UPI and in-app wallets, to ensure quick and secure transactions. Indian Railways has stated that the app may introduce offers and concessions as part of its launch strategy to encourage early adoption by travellers.

Benefits of the RailOne App

Single Stop for All Bookings

Passengers won’t need to juggle multiple applications. Whether they’re travelling in a local unreserved carriage or booking a long-distance train ticket far in advance, RailOne will handle it all.

Better User Experience

The unified platform is expected to be more intuitive and responsive, bringing together features like live train tracking, seat availability checks, journey planning, and centralised payment records.

Faster Onboarding

New users signing up for Indian Railways ticketing won’t need to download separate apps for different purposes, making onboarding easier, especially for first-time digital travellers.

What Passengers Should Do Before March 1

Rail travellers who currently use the UTS app should:

• Download and install RailOne before March 1
• Link their existing payment methods (UPI, wallets) in the new app
• Familiarise themselves with features like live train status and ticket management
• Migrate any stored data or booking historyif offered by the RailOne onboarding process

Looking Ahead

The launch of RailOne marks a significant step in Indian Railways’ digital transformation. With ongoing improvements expected post-launch — including features like personalised travel insights, digital receipts, and improved passenger support — RailOne aims to be a one-stop portal for all rail travel needs.

Passengers are encouraged to adopt the new app early to benefit from a smoother and more consolidated ticket-booking process.