After Zomato, Swiggy increases platform fees, now ordering food online will be even more expensive

Online Food Delivery Charges Hike 2026: A major blow has come to millions of customers ordering food online as major companies have increased their fees. After the recent increase in prices by Zomato, now Swiggy has also taken a big decision to increase its platform fees drastically. This change is mainly aimed at smoothly managing the increasing expenses of operation and technical maintenance of the app. Now consumers will be strictly required to pay extra on every order to enjoy their favorite food at home.

Swiggy fees increase

Food delivery giant Swiggy has recently officially announced a significant increase of 17 percent in its platform fees. Now customers will have to pay Rs 17.58 (including GST) on each order, whereas earlier this fee was fixed at only Rs 14.99. According to the company, the main objective of this increase is to effectively handle the cost of operation and technical maintenance of the app in future.

Previous Charge History

Earlier in August 2025 also, Swiggy had increased its platform fee by about Rs 2 which was earlier Rs 12. With this latest increase, Swiggy has increased its billing system by a total of Rs 2.59, making every order now costlier. Due to continuously increasing costs, the Company has felt the need to make technical changes in its fee structure from time to time.

new zomato rates

Before Swiggy, Zomato had also decided to increase its platform charges by a whopping 19.2 percent or Rs 2.40 per order. Zomato’s new platform fee is now Rs 14.90 (before GST) which earlier remained stable at only Rs 12.5. After adding GST, customers on Zomato also have to pay a fee of Rs 17.58 per order, which is more for the consumers.

market situation

This duty increase has come at a time when LPG prices have also seen a huge increase recently, which is causing concern. Delivery companies are also now under constant financial pressure due to rising operating costs of restaurants and changing fuel prices. Zomato had earlier made changes in September 2025 and increased the fee from Rs 6 to Rs 10 in February 2025.

condition of stock market

Swiggy shares saw a rise amid the news and were up 2.55 per cent at Rs 279.55 at 12:30 pm. However, the stock has already seen a huge decline of 10 per cent in the last one month and more than 36 per cent in the last six months. Investors are seeing this fee increase as a major effort by the company to improve its revenue, which is causing a stir in the market.

impact on customers

For customers using these services, ordering food from outside is now proving to be an additional burden on the monthly budget. Both the major companies are continuously revising the service charges to increase profitability and strengthen their digital infrastructure. There is every possibility that other small platforms may also increase their service charges in a similar manner in the coming times.

Budget and Options

This change in customers’ bills will have a direct impact on working youth and families who order food on a daily basis. Companies argue that it has now become mandatory to charge additional platform fees to ensure better service and faster delivery. However, this continuous increase in the price of a plate of food for the middle class is becoming a matter of great concern in the future.

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expert opinion

Market experts believe that due to monopoly like situation in the delivery sector, companies are easily changing their harsh trading terms. With less competition and rising operating costs, consumers are left with very limited options, leading to higher prices. It will be interesting to see in the coming weeks what impact this price increase has on the total order volume of these apps.

future strategy

The ongoing race between Swiggy and Zomato has left consumers wondering whether they would choose home delivery. Adding platform fees, other taxes and delivery partner fees now adds up to the total bill for a simple meal. Companies are focusing on profits to please their investors which ultimately weighs on the pockets of common customers.

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