Swiggy, Zomato and Zepto increased incentives, took steps to reduce the impact of delivery workers’ strike during the New Year
Tezzbuzz Desk- In the last days of the new year, food and quick commerce delivery platforms have announced increased incentives for their delivery employees. Swiggy, Zomato and Zepto have taken this step at a time when operations could be affected due to the nationwide strike by delivery workers. The strike has been called for December 25 and 31, with employees protesting against low wages, poor working conditions and lack of social security.
Zomato has offered delivery partners Rs 120-150 per order during peak hours between 6 pm and 12 midnight. Apart from this, the platform has promised to earn up to Rs 3,000 in a whole day. Penalties for rejecting and canceling orders have also been temporarily waived. Delivery workers say this will reduce the risk of loss of income during irregular order flow and increased demand.
Swiggy has also increased incentives on the occasion of New Year’s Eve and year-end. According to the platform, between December 31 and January 1, delivery partners can earn up to Rs 10,000. The opportunity to earn up to Rs 2,000 is being offered during special peak hours (6 pm to 12 am) to ensure availability of delivery riders during the busiest time of the year.
Quick commerce platform Zepto has also increased incentives for delivery employees. This step has been taken to minimize disruption during the strike and sudden increase in demand at the end of the year. However, no official statement has been issued by any platform yet.
There was a brief disruption in food delivery service during the strike on December 25. The platform then tried to stabilize operations by increasing incentives. Labor unions have called for the strike to continue on December 31, claiming wide participation and influence.
This move will provide delivery staff with the opportunity to earn additional income during the busy New Year period and will increase the chances of smooth operation of the platforms.
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