Tourists wearing masks pass by Malaysia’s Prime Minister’s Office in Putrajaya, Malaysia, Jan. 28, 2020. Photo by Reuters
A Chinese tourist has removed her social media posts criticizing Malaysia for not having Chinese-language signs and Mandarin-speaking staff, following backlash from Malaysian netizens.
The tourist reportedly expressed surprise at the strong response her posts on Chinese social media platform Xiaohongshu received from Malaysian users, The Raykya Post reported.
Her Xiaohongshu profile now shows no recent posts.
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A screenshot of a Chinese tourist’s empty Xiaohongshu profile page. |
The tourist’s posts went viral on Oct. 23 after she voiced frustrations about the lack of Chinese signage and Mandarin-speaking staff at Kuala Lumpur International Airport.
In the now-deleted posts, she recounted paying RM55 (US$13) for what she assumed was an affordable metro ride but turned out to be a high-speed express train traveling directly from Kuala Lumpur Sentral to Terminals 1 and 2 of the airport, Must Share News reported.
Due to language barriers, she was unable to request a refund and criticized the airport staff for not assisting her.
The tourist went so far as to say she would not return to Malaysia, sparking a wave of criticism.
Some netizens questioned her expectation of Mandarin-speaking services in a non-Mandarin-speaking country, while others suggested she consider learning basic English or traveling with a tour group.
Malaysia has become increasingly popular among Chinese tourists, partly due to a visa-free policy.
In the first eight months of this year, Malaysia welcomed 2.2 million Chinese tourists, marking a 160% increase from the same period last year. The country introduced a 30-day visa waiver for Chinese citizens last December, which has been extended through 2026.
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