NEW DELHI: The Uttar Pradesh Cricket Association (UPCA) announced on Thursday that spectators will receive a full refund of their tickets after the fourth T20 International between India and South Africa in Lucknow was abandoned due to heavy fog.
Originally scheduled for a 7 pm start, the match was called off at 9:30 pm following the sixth inspection, as dense smog severely reduced visibility at Ekana Stadium.
“Spectators who booked tickets online will receive a refund of the ticket amount through their original mode of payment,” Prem Manohar Gupta, secretary of UPCA, said in a release.
“Refund-related notifications will be sent to the registered email addresses. Ticket holders are advised to regularly monitor their emails for further updates.”
Spectators who bought tickets offline can claim their refunds at the box office, Gate No. 2, Ekana International Cricket Stadium, on December 20, 21, and 22, between 11:00 am and 6:00 pm.
“Offline ticket holders must be present in person and are required to: Carry your original physical tickets along with a copy of Government ID for verification,” it said.
“Customers will submit all the above with their bank details. Fill out the refund form provided at the counter with relevant and accurate details. Submit the original tickets along with the completed form for verification.
“Upon successful verification, refunds will be processed directly to the respective bank accounts as per the details provided in the refund form Refunds will be initiated only after due verification of the submitted documents and information.”
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