Wrong UPI Payment- Has anyone made a wrong payment in haste, know the tips to get the money back.

Friends, in today’s modern world the entire process of transaction has changed, now you do not need to go to the bank, stand in long queues, or fill a check to send money. Today, with UPI and online banking, we can transfer money to anyone in a matter of seconds. There have been some issues with these features, such as having the wrong money transferred to someone’s account, which can be stressful, especially if large sums are involved. But there is no need to panic. By following the correct process, there is every possibility of getting your money back. Let us know about this process-

Main point: It is very important to act quickly. The sooner you report the erroneous transaction, the better your chances of getting your money back.

What to do if money is transferred to the wrong account

1. Contact Customer Care of UPI App

If the mistake happened with Google Pay, PhonePe, Paytm, or BHIM:

Open the app and go to the Help, Support, or Report a Problem section.

Select the erroneous transaction and lodge a complaint.

Provide all the required details: transaction ID, UTR number, date, and amount.

The app team will coordinate with the receiving bank through NPCI to get your money back.

2. Contact your bank

If you don’t get immediate help from the app:

Call your bank’s customer care or visit a branch.

File a written complaint with transaction details.

The bank will initiate the process of reversing the transaction by contacting the receiving bank through NPCI.

3. File a complaint with NPCI

You can also contact NPCI directly:

Call NPCI helpline 1800-120-1740.

Or file a complaint online under the Dispute Redressal Mechanism on the NPCI website.

Provide the transaction ID, UTR number, amount transferred, and both UPI IDs. NPCI will help in the resolution process.

4. Contact RBI Banking Ombudsman

If neither the bank nor the NPCI resolves the issue, as a last resort the RBI Banking Ombudsman can be approached.