Lose Weight Game in Online Grocery? Video of under-weighing of vegetables on Zepto goes viral
Underweight Vegetables Delivery : The trend of ordering groceries online is increasing rapidly, but along with it complaints are also coming to the fore. Recently, a video related to Zepto is going viral on social media, in which the customer has claimed that he was given underweight vegetables in the order.
In the video, a person shows that he got only 820 grams of onion in the name of 1 kg. During this time the delivery agent is also seen present on the spot. Customers say that people often do not even notice the difference in such a small quantity, due to which they may have to suffer losses.
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Ordered 1 kg onion from Zepto, turned out to be 80 grams.
Packets of other vegetables are also shown in the video, in which in some places the deficiency is said to be 10 grams and in others up to 20 grams. The customer said that he had deliberately placed this order just to check the weight.
As soon as this video went viral, debate started on social media and many users called it a “hidden loss”. Some people claimed that in such cases, refund is given, but later the money is recovered as some other charge.
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Users raised questions on online grocery platforms
As the matter escalated, Zepto responded by apologizing for the inconvenience and asking to share the order details so that investigation could be done. However, after this incident, many users have raised questions about trust in online grocery platforms.
Experts say that customers must check the weight and quality of the goods after receiving the delivery. This case also highlights the need for consumer awareness, so that transparency is maintained in online shopping.
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