NHAI Toll Rule: Do you not have to pay toll if there is a 100 meter long line at the toll plaza? NHAI told the truth

NHAI Toll Rule: The network of highways and expressways is expanding rapidly across the country, due to which people’s travel has become more convenient than before. However, long queues at toll plazas still cause trouble for passengers. Many people believe that if the line of vehicles at the toll plaza becomes more than 100 meters long, then they can go ahead without paying toll. But NHAI has declared this to be wrong.

What did NHAI say about the rule?

The National Highway Authority of India (NHAI), while sharing information on its official There is no such provision in the ‘National Highway Fee Rules, 2008’.

🚧 Know Your National Highways | #MythvsFact

Today’s myth addresses a common misconception that vehicles are entitled to free passage if queues at toll plazas extend beyond the 100-metre mark.

In reality, there is no such provision under the National Highways Fee Rules, 2008.… pic.twitter.com/lTMthsIBMO

— NHAI (@NHAI_Official) June 11, 2026

According to NHAI, toll collection on national highways is done as per the prescribed rules. The rules regarding which vehicles or persons are exempted from toll are clearly defined and are also displayed at the toll plazas. Passengers are advised to read the relevant rules and information given at the toll plaza carefully before claiming any discount.

100 meter rule is now over

A system was implemented in May 2021, under which some special provisions were made in case of excessive crowd at the toll plaza. But continuous complaints came to light regarding this. After this, NHAI issued new guidelines and made it clear that no rule of allowing vehicles to pass without paying toll in case of long queues is now applicable. The system related to 100 meters and service time has been abolished.

Read this also-NCIB warning! Do not make this mistake while filling oil at the petrol pump, otherwise you may become a victim of fraud.

What was the rule earlier?

• According to the old rule, there should have been such a system at the toll plaza that even during peak hours, it should not take more than 10 seconds to collect toll from a vehicle.
• Apart from this, if the queue of vehicles in any lane became more than 100 meters long, there was a provision to open the barrier of that lane so that the traffic jam could be reduced.
• However, now this facility has been completely abolished and all vehicles will have to pay the prescribed toll payment.