Thai AirAsia and Thai AirAsia X are allowing passengers with flights to or from Bangkok from Sept. 26-28 to change their flight once free of charge, ThaiPbsWorld reported.
The new travel date must be within seven days of the original date and is subject to seat availability.
Passengers may alternatively retain the full ticket value as credit for future travel.
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A passenger at the departure terminal of Bangkok’s Suvarnabhumi airport on July 25, 2016. Photo by AFP |
Nok Air is allowing passengers scheduled to depart from Don Mueang Airport on Sept. 26, including those who missed their flights, to change their flight once within 30 days of the original travel date, with change fees and fare differences waived, Nation Thailand reported.
They may also retain the full ticket value as a voucher valid for 30 days.
Thai Lion Air has also introduced support measures for domestic and international passengers traveling from Sept. 26-28. Those unable to contact the airline before departure may retain their ticket value as credit for 30 days and change their travel date within the same period.
Thai Airways is allowing passengers traveling from Sept. 26-29 to change their travel date once without a change fee.
Thai Vietjet is offering passengers traveling to or from Suvarnabhumi Airport from Sept. 26-28 one free flight change on the same route. The new date must be within seven days of the original booking and is subject to seat availability. Passengers may instead retain the full ticket value as a credit shell valid for 180 days.
The Civil Aviation Authority of Thailand has advised passengers to allow extra travel time and check their flight status with their airlines before heading to the airport, as severe weather and flooding may cause delays or schedule changes, Bangkok Post reported.
Both Suvarnabhumi and Don Mueang airports remain open and operational, but flooding and heavy traffic on roads leading to the airports have significantly increased travel times.
Passengers arriving at Bangkok’s Suvarnabhumi Airport complained they had to wait up to six hours for their bags, while luggage from several flights was left behind amid disruptions to Thai Airways’s ground operations.
The airport has asked Thai Airways to increase ground-handling staff and expedite repairs to baggage carts to help clear the backlog.
The Bangkok Metropolitan Administration declared the capital a disaster-affected area on Saturday after nearly 300 mm (12 inches) of rain fell over 48 hours, leading to flooding on major roads that left some cars partly submerged, Reuters reported.
Floodwater receded on Sunday as rainfall eased, but some residents remained stranded in their homes.
Thailand, the second most visited country in Southeast Asia, recorded 22.1 million foreign tourists from Jan. 1 to Sept. 19, down 3.67% year-on-year.
It eyes 33 million tourists by the end of this year.