Microsoft witnessed a major global outage on Thursday (November 12, 2026), due to which services like Outlook, Teams and Copilot were disrupted. Efforts to restore services are ongoing and in the meantime, businesses dependent on Microsoft have also been affected. During the outage, Downdetector recorded nearly 200,000 user reports of issues with Microsoft services shortly after 1 p.m. New York time. Although the number of new reports for products like Outlook and Copilot has now decreased, it does not mean that services have been fully restored.
In the latest update, Microsoft Corp said that its efforts to restart the affected services and servers are yielding positive results. The company further said that as stability is ensured with new changes, the scope of improvement measures will be further expanded. At the same time, according to Bloomberg, the company said in several statements that it has implemented some fixes in the faulty system and has diverted user traffic from the affected servers to other sources.
There has been improvement in some places
After initially facing difficulty identifying the problem and testing possible solutions, the company said in an update shortly after 6 pm New York time that they had seen limited recovery in some areas.
Microsoft related businesses also affected
The outage also affected several other businesses that rely heavily on Microsoft, such as OpenAI and Anthropic. OpenAI said that it is investigating a problem related to Microsoft connectors. The company has warned that new connections may be broken and tools may not work as expected.
Quarterly results to be announced now on 16th
Anthropic has also identified a similar issue with an upstream provider that is impacting its Microsoft 365 connector. Meanwhile, according to a Reuters report, electric truck manufacturing company Workhorse Group has had to change the date of announcement of its third quarter results. These results were to come on 12th November, but now they will come on 16th November. The company has said that their work has been disrupted due to the global Microsoft outage.