It also affected many companies and some government work.
Chicago. Services of various platforms, including Outlook, of US multinational technology company Microsoft were disrupted on a large scale on Thursday, due to which many users had trouble using their email accounts and other features of various apps of the company were also not working properly.
These disruptions began after noon US Eastern Time and continued through the night. These affected many companies and some government work also. According to DownDetector, a website that monitors service disruptions, around 1.30 lakh users reported trouble accessing Outlook (email service) shortly after 1 pm. The number of complaints decreased after this, but many users reported that they were neither able to send nor receive emails. Some users also had trouble opening their 'inbox'.
Thousands of users also reported problems with Microsoft's workplace communication app 'Teams', its artificial intelligence (AI) assistant 'Copilot' and other Microsoft 365 services. On Friday, there were complaints of problems in Microsoft services in many parts of Asia in the morning.
In Japan, Deputy Chief Cabinet Secretary Masanao Ozaki said on Friday that the government's information technology (IT) infrastructure has been affected by the Microsoft disruption in services and officials are closely monitoring the development. Microsoft said it is investigating the disruption to its services, with a particular focus on problems with its email and Teams services.
Microsoft said, we are reducing the impact on services
The company said that a portion of its infrastructure is experiencing greater stress than usual, which is likely to cause connectivity issues. Microsoft discovered that some servers were unexpectedly becoming unavailable. This was due to a technical issue due to which they were stopping working during the 'Automated Health Check'. A post on the social media platform 'X' from the Microsoft 365 status account said, we are rapidly adopting all possible measures to minimize the impact on services. Earlier the company had said that it has successfully resolved the problems related to Microsoft Teams in North America. However, despite this, some users complained that connectivity issues continued.