New Delhi:If the victim loses even a few minutes after falling into the trap of cyber fraudsters, his hard-earned money can get transferred to many accounts of the fraudsters. But if alertness is shown immediately after the fraud and a complaint is filed on 1930 in time, then efforts can be made to stop the money from being transferred further. Amidst the ongoing campaign against cyber crime, Delhi Police IFSO Unit's Additional CP Sanjay Bhatia has given a very important message to the citizens and said that instead of panicking after cyber fraud, immediate action is the biggest weapon.
Sanjay Bhatia appealed to the citizens to first contact 1930 if they become a victim of fraud. To avoid wasting time in filing the complaint, the victim should keep some important information and evidence related to the transaction ready with him in advance. According to him, transaction ID, UTR number, amount of fraud, date and time, bank or UPI information and available digital evidence can help in pursuing the complaint faster.
Message from Additional CP Sanjay Bhatia – 'Don't panic, take immediate action'
IFSO Additional CP Sanjay Bhatia, while giving a message to the citizens, said that after cyber fraud, the victim should take immediate action instead of panicking. He said that before calling 1930, keep the transaction ID, amount, bank information and available evidence ready. Receiving a complaint immediately after the fraud can help in initiating action to stop the amount at the level of concerned agencies and banks. He clarified that time is the most important link in cyber crime. The sooner the complaint is received, the sooner necessary action can be initiated based on the relevant transaction and account information.
Keep 'Cyber Emergency Kit' ready before calling 1930.
Police advise that after becoming a victim of cyber fraud, the victim should keep some important information ready before calling the helpline. This can make the process of filing complaints easier.
First detail—Transaction ID or UTR number. Keep the transaction ID or UTR number of all the suspicious transactions that have taken place from the account.
Other information—exact amount of fraud. Keep ready complete details of how much money was withdrawn, on what date and at what time.
Third information—Bank and digital payment details. Provide information through which bank account, UPI, mobile app or digital wallet the amount went.
Fourth information – account number. Provide the details of the account from which the amount was deducted during the complaint.
Fifth information – your name and mobile number. It is very important to have the correct name and contact number of the complainant.
Sixth information—digital evidence. Preserve screenshots, messages, emails, call information or other available evidence of conversations with fraudsters.
Seventh information – identity related to the thug. Also save the fraudster's mobile number, UPI identity, bank account or other payment related information, if available.
Action in the golden hour, the path ahead may become easier
In cyber fraud, money can be transferred rapidly from one account to another. In such a situation, if the complaint is received early, efforts can be made to stop the suspicious amount through coordination between the concerned financial institutions and the investigating agencies. This is the reason why the police is continuously giving the message to the citizens to complain first and then do the rest of the process. The victim should not wait to first go to the bank and complain, then go to the police or first seek advice from the family. The primary step should be to immediately contact 1930 as soon as cyber fraud is detected. After this, a complaint can be made to the concerned police station and National Cyber Crime Reporting Portal as per requirement.
One mistake and the account is empty, one call and the action begins
Cyber thugs trap people in different ways. Sometimes people are made to transfer money by posing as bank officers, sometimes by posing as police officers, sometimes by luring them with jobs or investments and sometimes by threatening them in the name of digital arrest. Many times fraudsters try to obtain banking information by sending fake links. The police has a clear message that do not share OTP, PIN password or confidential banking related information with anyone. Do not download any app on the request of any unknown person and avoid clicking on suspicious links.
If you are cheated then there is no shame, complaint is necessary
Police say that after becoming a victim of cyber fraud, remaining silent due to shame or fear can be the biggest mistake. The sooner the victim complains, the sooner the investigating agencies will be able to get information about the related transactions. The biggest mantra to protect against cyber crime is to be alert, complain immediately as soon as fraud occurs and keep all digital evidence safe.
Remember the police's cyber mantra
If you get cheated, don't panic, don't waste your time.
Call 1930 immediately and defeat cyber thugs with evidence! 1930's call on time,
Your hard-earned money can be saved this time! National Cyber Crime Helpline 1930 and National Cyber Crime Reporting Portal can be used to complain about cyber crime. Citizens have been advised to remain alert and inform the concerned agencies in time if they get information about any suspicious digital activity.