Rail Madad App Complaint: It is very easy to complain through Rail Madad App. Passengers do not need to search for different departments. In this you can choose the category according to your problem. Like problems related to coach, delay in train, security, cleanliness or any other complaint.
Instant Railway Assistance Portal: Train is the choice of millions of passengers every day. Lakhs of people travel by train every day. Every traveler goes to his destination for some work or the other. It is often seen that passengers have to face many problems during travel. If the AC of the coach is faulty, the train is late, there is lack of cleanliness or there is a security related problem, it becomes difficult to reach the right officer. If you also face such problem then you can lodge a complaint through Rail Madad App of Indian Railways.
How Rail Madad App works
It is very easy to complain through Rail Madad App. Passengers do not need to search for different departments. In this you can choose the category according to your problem. Like problems related to coach, delay in train, security, cleanliness or any other complaint. With this, your complaint directly reaches the concerned department.
How to complain on Rail Madad App
- To use it, first open Rail Madad App in your mobile or go to its official website.
- After this, choose the category according to your problem. By choosing the right category the complaint gets resolved quickly.
- Fill in your travel information in the next step. You can enter PNR number, train number or station name in this.
- If you have a photo related to the complaint, you can upload it also.
- After registering the complaint, you will get a complaint ID.
- With this ID you can check the status of your complaint online.
- With this, you will not need to go to the station or officer again and again.
You can also take help of helpline number
If there is any serious matter or medical emergency then immediately call the railway helpline number 139. Rail Madad App is the easiest way for general complaints. This app provides the facility to register a complaint as well as monitor its progress. There are many passengers who complain but passengers are unable to get any solution.