Passengers angry at railway employee for tearing ticket form, whole truth revealed after viral video

A video surfaced from Sitamarhi railway station in Bihar is becoming increasingly viral on social media these days. In the video, an argument is seen between a passenger and the employee present at the ticket counter. The matter became a topic of discussion on social media after it was claimed that the ticket clerk tore the reservation form given by the passenger.

After the video surfaced, many people raised questions on the behavior of the railway employees, while some people also demanded an investigation into the entire matter. After the incident, people started giving their opinions on social media.

‘ @RailMinIndia share the video until this employee is suspended 😡 pic.twitter.com/uzvePASj8f

— Kalpana Srivastava 🇮🇳 (@Lawyer_Kalpana) May 21, 2026

Railway employee tore passenger’s ticket form

It is seen in the viral video that a person who had come to collect the ticket asked the ticket clerk why his form was torn. In the video, the employee is seen working quickly and giving concise answers to the passenger’s questions. After this, the passenger demands the employee to make a ticket on the basis of the thrown form and also asks to lodge a complaint.

After the video was posted on social media, the matter quickly went viral and reached the railway authorities. Many users demanded action against the employee, while some people asked to understand the entire matter.

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People demanded action against railway employee

The railway administration later gave its response on the matter. Investigation revealed that the complainant had asked for two reservation forms, whereas as per the rules only one form is given at a time.

Officials also said that the ticket had been issued to the passenger and at that time the closing time of the counter was also near, due to which there was pressure of crowd. After this incident, discussion has once again started regarding railway rules and behavior of passengers. Many people say that following the rules is important for both employees and passengers alike.