A dirty toilet at a national highway toll plaza can earn a traveller a ₹1,000 FASTag recharge, provided the complaint meets NHAI’s rules. The National Highways Authority of India has extended its Clean Toilet Picture Challenge. The reward is genuine, but it is neither automatic nor available for every toilet beside a highway.
To qualify, the traveller must report an unclean toilet at a facility constructed, operated or maintained under NHAI’s jurisdiction. The report has to go through the latest Rajmargyatra mobile application, with clear photographs showing the condition of the toilet. The photographs must be geo-tagged and time-stamped so the location and timing of the complaint can be checked.
Install or update the Rajmargyatra app and open its highway cleanliness feedback facility. Take clear pictures of the dirty toilet with location services enabled, then submit them through the app.
The entry must include the complainant’s name, location, vehicle registration number and mobile number. Avoid using an old photo from another trip. The location and time information are part of the verification process.
There is no need to confront toll staff or seek a cash payment at the plaza. NHAI verifies eligible entries, with computer-assisted screening and manual checks where required. An approved claim results in a recharge against the FASTag linked to the vehicle registration number supplied with the report.
Earlier official instructions said eligible rewards would be credited within five days after validation. The important distinction is that submission does not guarantee payment: the photograph, location, facility and eligibility must first be checked.
The scheme allows just one ₹1,000 reward per vehicle registration number for its entire duration. Reporting several different toilets using the same vehicle cannot produce several recharges. The amount cannot be converted into cash or transferred to another vehicle.
There is a second restriction that travellers could easily overlook. Each eligible toilet facility can attract only one reward in a single day. Where several motorists report the same dirty toilet, only the first valid submission qualifies. A genuine later complaint may therefore help flag the problem without earning the sender any money.
A toilet at a petrol pump, roadside dhaba or restaurant does not qualify simply because it is close to a national highway. NHAI-managed toll-plaza facilities are the intended target. Travellers should confirm which facility they are reporting before expecting a reward.
This is no longer just a scheme on paper. When NHAI announced the latest extension in July 2026, it said 429 highway users had received ₹1,000 FASTag rewards during 2026 up to that point. That represents ₹4.29 lakh in verified recharges, although it does not tell us how many complaints resulted in toilets being cleaned faster.
The scheme makes road users an extra source of inspection reports. For motorists, especially families on long drives, a reliably maintained toilet is far more valuable than a chance to win ₹1,000 once. Reports have practical value when they trigger cleaning and follow-up checks, rather than merely paying the first person to photograph a problem.