CCPA Penalty Ola Pre-Ride Tip Explained
The Central Consumer Protection Authority (CCPA) has imposed a Rs 10 lakh penalty on ANI Technologies, which operates Ola, for soliciting additional pre-ride payments through its ‘tip’ and ‘add-on’ features. Headed by Chief Commissioner Nidhi Khare and Commissioner Anupam Mishra, the Authority ruled that prompting advance payments while searching for a driver misleads consumers into … Read more