- Zomato's big blow to customers!
- Extra charge on Cash On Delivery
- Companies experiment with new revenue models
Zomato Cash On Delivery Charge : The effects of inflation are now visible in all areas. The rates of daily use items have increased. Famous online food delivery platform Zomato has also given a big bang to its millions of users. To promote digital payments and control operational costs, the company has started charging a separate fee for orders over the 'Cash on Delivery' (COD) option. Exactly how much will be charged and what will be the effect. (Zomato Cash On Delivery Charge)
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How much will the fee be?
These charges are likely to vary per user and per order value. This matter was pointed out on the company's app on Saturday. This charge, which appears on the order bill as a 'Pay on Delivery Fee', is applicable when customers choose to pay cash on delivery. This amount will not be uniform. Different charges will be displayed for orders of different values.
Swiggy does not charge extra for cash-on-delivery orders
According to the news agency report, the exact basis for calculating these charges could not be immediately ascertained. The exact basis is whether it depends on the value of the order, place or other factors, yes.
Zomato's competitor, Swiggy, currently does not charge any extra for cash-on-delivery orders. So, the company had to see how this decision affects the customers.
Companies experiment with new models of revenue
The move comes at a time when food delivery companies are experimenting with new fee structures and revenue models. Zomato already charges a platform fee on food orders. Additionally, delivery, packaging and other applicable charges are also charged. So the food you order will now be charged extra. So the price of the food you order will also increase automatically. So keep these things in mind while ordering food online.
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