Indian Railways Bedroll Rules: According to railway rules, bedrolls are included in the fares of 1st AC, 2nd AC, and 3rd AC coaches. This means that passengers traveling in these coaches are typically provided with a sheet, blanket, pillow, and towel.
How to get a refund if bedroll is not delivered
Indian Railways Bedroll Rules: Millions of people travel by Indian Railways every day. To provide passengers with better and more comfortable travel, the Railways implements various regulations from time to time. Passengers traveling in AC coaches are also provided with bedrolls. This includes a sheet, blanket, pillow, and towel. However, sometimes passengers are unable to obtain bedrolls despite having confirmed AC tickets. In such situations, instead of becoming anxious, passengers should be aware of their rights.
In which AC coaches are bedrolls available?
According to railway regulations, bedrolls are included in the fares for 1st AC, 2nd AC, and 3rd AC. Passengers traveling in these coaches are typically provided with a sheet, blanket, pillow, and towel. However, bedrolls are an option on some trains, such as the Garib Rath. Passengers can choose the bedroll option when booking their tickets, for which they pay a small fee. Bedrolls are generally not available in standard sleeper coaches.
What should I do first if I don’t get bedroll?
If you’re traveling in an AC coach and don’t find a bedroll on your seat, first contact the coach attendant. Show your ticket and ask for a sheet, blanket, pillow, and towel. If the attendant refuses to provide a bedroll or says it’s out of stock, immediately complain to the onboard TTE. Passengers can also lodge a complaint through the RailMadad app or the railway helpline number 139.
Follow this process for refund
After receiving the Non-Supply of Bedroll Certificate, a refund claim must be filed within the stipulated timeframe. According to information, passengers must file their claim within 20 hours of the train’s arrival at the destination station. This requires submitting the original ticket and a Non-Supply of Bedroll Certificate issued by the TTE or conductor. After submitting these documents, the refund can be processed at the railway’s designated refund counter.