New Delhi/San Francisco: Microsoft's email services Outlook and Microsoft 365, among the world's leading tech companies, experienced a technical glitch late Thursday night. Due to server downtime, millions of users around the world including India are facing problems. Users are neither able to send nor receive emails properly. Many people are also having trouble logging into their accounts. Confirming this outage, the company has said that due to technical problem, service connectivity has been affected in many areas. Microsoft team is working to fix it.
More than one lakh users lodged complaint
This glitch in Microsoft's services is also affecting offices and work around the world. According to DownDetector, a platform that monitors the status of online services, the problem in Outlook began at around 1 pm US time. After this the number of complaints started increasing rapidly. At the peak of the outage, more than a million Outlook-related reports were filed.
At the same time, more than 15 thousand users complained about Microsoft 365. Due to this disruption in service, email and other online work was affected.
What did Microsoft say?
Microsoft gave information about the service outage by posting on social media platform X. According to the company, its technical team is investigating the problem and efforts are being made to normalize services.
Initially it was believed that this problem was limited to America, but later the company feared that it would have an impact globally. Microsoft said that due to the problem, service connectivity of Microsoft 365 may be affected for users in any region. The company is currently working to minimize its impact and restore services.
The company has also offered 60 thousand employees to leave their jobs.
It is noteworthy that recently Microsoft had given the option to voluntarily leave the job to about 60 thousand of its employees worldwide. This move of the company came at a time when it is spending billions of dollars on Artificial Intelligence (AI) and cloud infrastructure.
However, this scheme does not mean that the jobs of all eligible employees will be terminated. The company had clarified that the purpose of this program is to support those employees who want to explore new career options outside Microsoft.
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