Important warning for gas users, rules are changing from October 1
If you also use LPG in your house and you get the benefit of gas subsidy from the government, then this news is very useful for you. All the major gas companies of the country are continuously sending messages to all their customers alerting them about this. According to the new guidelines of the government, booking of LPG refills at subsidized rates without biometric Aadhaar verification may be blocked from October 1, 2026. Therefore, it is very important to understand this entire process thoroughly before avoiding any kind of problem.
Is anything going to change from October 1?
Let us tell you that those customers who have already completed their biometric verification (e-KYC), there is no need to panic at all, because there is no need for them to do anything again. Gas booking and subsidy received by such consumers will continue as smoothly as before.
But, if your biometric verification is not completed by October 1, then getting a new cylinder at the subsidized rate may stop. This means that you will get gas, but you may have to pay full price for it.
3 easy and absolutely free ways to get e-KYC done
The best thing is that this entire process of Aadhaar verification has been kept absolutely free by the government. You can accomplish this as per your convenience in any one of the easy ways given below:
- From home via mobile app: You can complete your e-KYC yourself through facial or biometric through the app using your smartphone.
- Company's official apps: If you are an Indane customer then download the 'Indian Oil One' app, Bharat Gas customers use the 'HelloBPCL' app and HP Gas customers can do this easily through the 'HP Pay' app.
- Through delivery man or agency: Whenever the gas delivery boy comes to your home to deliver the cylinder, you can get your biometric done through their mobile app on-the-spot. Apart from this, you can also go to the showroom or office of your gas agency and get instant verification done through the biometric machine kept there.
What will happen if e-KYC is not done?
If a customer does not want to do e-KYC for some reason or is unable to do it, it does not mean that he will stop getting gas completely. Such customers will get gas, but the government subsidy they receive will be stopped.
Such customers can register their consent through IVRS from their registered mobile number, like Indane customers can call 8391990070. After this, these customers will be given 5 kg or 10 kg cylinder at the fixed market price.
Why is the government making mandatory biometric verification?
According to the gas companies, the main objective behind implementing this strict process is to completely eliminate all fake and duplicate gas connections across the country. The government wants that the direct and full benefits of government subsidies should reach only the genuine and needy families. Besides, through this, commercial use of domestic LPG and its illegal theft will also be effectively banned.
If you face any problem related to LPG services or need any information, you can contact the official toll-free helpline number of the government. 1800 2333 555 But feel free to contact.