Samsung Customer Service: Buying a TV can be a big expense for the home today. Especially when a customer buys a TV from a big and trusted brand, he expects that the product will be of good quality. But, what if the product gets spoiled as soon as it reaches home? In such a situation, it has a bad effect on the name of the brand and company. Even if any technical problem arises after purchasing the product, the customer service of the company will fix it quickly. Customers generally think so. But, when the company does not listen to you, then the customer only gets upset and nothing else.
One such case has come to light, where a customer bought a Samsung TV and something similar happened with him. As soon as the customer received the TV, something was found wrong with it and till date no hearing has been held on the complaint. Their problem is not being taken into consideration by Samsung.
Customer had to bring case to
Angered by Samsung’s delay and negligence, the customer had to bring the matter to social media platform X. He has formally shared a post on After this, while explaining his problem, he said that he had taken the TV on 14 August 2026, after which it immediately developed a defect. After which the customer complained to Samsung. At that time the customer care of the company said that yes, the unit speakers of your TV are not working. But, from 14th August to 27th August, the problem still remains the same. There has been no solution to it.
Not responding asking for replacement
Initially the company told the customer that there is a problem with the speaker of your unit, which will be replaced, but despite repeated complaints, now the matter is being shelved by the company. The company did not live up to its word and the customer’s TV is still kept at his home, which is not working properly. The customer said in the post to fulfill his replacement commitment.
Such cases come up every day
As big a brand as Samsung is, its list of complaints is even bigger. Every day in Samsung, the customer gets upset and sometimes makes rounds of the service center and sometimes brings the matter to X. Recently a customer got angry and tagged Samsungindia and wrote that you have spoiled my two-day holiday. My TV has arrived but has not been installed yet. He said that it was scheduled to be installed at 11:30 in the morning, but now neither the technician is giving any response nor the customer support is giving any response.
Customer said will not buy Samsung in future
Frustrated with Samsung, a customer writes on X that if there is no solution to his current problem, he will never buy any Samsung product in future. Actually, the display of his Samsung s23 smartphone is blinking or shaking repeatedly. This has happened 3 times and they are facing hardware problems in the phone. But, no solution is being found by Samsung.
The post Another customer trapped after buying Samsung TV, defect was found as soon as he returned home, no hearing is being done even on repeated complaints appeared first on Tezzbuzz.