Railway Rules: Nowadays everyone has a mobile phone and many people spend hours on it. But people listening to loud songs, watching videos or playing Instagram reels on their mobiles during train journey disturbs the peace of other passengers and gets them into trouble. Considering this inconvenience to the travelers, the railway department has adopted a strict stance.
Actions to be taken under Section 145 (2) (a) of the Railways Act, 1989 as amended have been issued to save inconvenience to rail passengers:
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On first violation: A fine of up to 1000 rupees may be imposed. Along with this, there is a provision for removal from the train or railway premises and confiscation of tickets or passes.
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If infestation persists despite repeated warnings: A fine of up to 5000 rupees or imprisonment of up to six months is punishable.
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Action in spite of valid ticket: The point is that even if you have a valid train ticket, if you violate this rule, you will not be able to escape the action.
Where to file a complaint?
If a passenger is disturbing by playing loud songs or videos, passengers can complain through the following channels:
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By contacting TTE or Railway staff.
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Through Railway's 'Rail Help' app.
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By calling helpline number 139.