The State Transport Authority (STA), Chandigarhhas suspended the aggregator licence of ANI Technologies Private Limitedthe parent company of Olafor a period of six months with immediate effect over alleged violations of the Chandigarh Administration Motor Vehicles Aggregators Rules, 2025.
The action follows multiple complaints received by the transport authority from cab drivers and other sources regarding the company’s compliance with regulatory requirements.
Complaints triggered investigation
According to the STA, several complaints alleged that Ola was not adhering to various provisions of the Chandigarh Administration’s aggregator regulations.
The authority said the complaints primarily related to issues concerning health insurance coverage, term insurance benefits, driver training requirementsand aspects of the company’s fare structure.
Officials stated that these provisions form an important part of the regulatory framework governing app-based transport aggregators operating in the Union Territory.
Alleged violations of Aggregator Rules, 2025
The STA noted that the suspension was imposed after examining complaints and reviewing the company’s compliance with the provisions of the Chandigarh Administration Motor Vehicles Aggregators Rules, 2025.
The rules prescribe obligations for aggregators regarding driver welfare, passenger safety, operational transparency and service standards.
Authorities alleged that the company failed to meet certain requirements mandated under the regulatory framework.
Licence suspended with immediate effect
Under the order issued by the State Transport Authority, Ola’s aggregator licence has been suspended for six monthseffective immediately.
The suspension means the company faces restrictions on operating as a licensed transport aggregator in Chandigarh during the suspension period unless further orders are issued by the competent authority.
Officials said the decision was taken in view of the alleged non-compliance highlighted in the complaints.
Focus on driver welfare measures
Among the key concerns raised before the authority were issues related to welfare measures for drivers, including insurance coverage and training obligations.
The STA emphasized that compliance with such requirements is essential to ensure the welfare and safety of drivers associated with app-based mobility platforms.
Authorities also examined concerns regarding fare-related provisions under the regulatory framework.
Company yet to respond publicly
As of the latest developments, there was no immediate public response from ANI Technologies Private Limited regarding the suspension order.
The matter is expected to be closely watched by stakeholders in the ride-hailing industry, given the increasing regulatory focus on aggregator operations and driver welfare standards.
Key Takeaways
- Chandigarh STA has suspended Ola’s aggregator licence for six months.
- The action has been taken with immediate effect.
- The suspension concerns alleged violations of the Chandigarh Administration Motor Vehicles Aggregators Rules, 2025.
- Complaints related to health insurance, term insurance, driver training and fare structure.
- The order affects ANI Technologies Private Limited, the parent company of Ola.
- Authorities cited alleged non-compliance with regulatory provisions governing aggregators.
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